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Email this page. Check Account Balance. There are 3 ways that you can check your current account balance: Log in to My Account on Fido.ca. Use the Fido My Account app. Dial *28 from your mobile phone (Interactive Voice Response system) You may find that your account balance is different than the amount due on your bill. Here are some reasons why:
Ask questions, find helpful answers, and get advice from fellow Fido members. Join the community. By Mail. Write to Fido customer service, 800 De La Gauchetière Street West, Suite 4000, Montréal, Québec H5A 1K3. Connect with customer service by phone, live chat, or social media for all of your Fido questions. What service can we help you with?
How the My Account subscriber profiles worksopens in a new window. Manage account authorized usersopens in a new window. Information on Power of Attorneyopens in a new window. Change your phone and account ownershipopens in a new window. Forgot or change PIN for Automated Interactive Voice Response System (IVR)opens in a new window.
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Save or print your bill: Log in to My Account. From the top navigation bar, click on Billing & Payments and select View Bill. Select the View Bill drop-down menu, and choose the bill date you want to see. Select Save or print your bill. Choose one of the options to save or print your bill. There are also options to download your usage in a ...
