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Your rights. When an airline delays or cancels a flight, what you are entitled to depends on the level of control that the airline has over the reason for the delay or cancellation. The situation can either be: within the airline's control. within the airline's control but required for safety. or outside the airline's control.
2 (1) The carrier operating a flight is liable to passengers with respect to the obligations set out in sections 7 to 22 and 24, or, if they are more favourable to those passengers, the obligations on the same matter that are set out in the applicable tariff. Marginal note: Joint liability.
18.1 (1) A carrier must refund the cost of any additional services purchased in connection with a passenger’s original ticket if the passenger has been provided with alternate travel arrangements under section 17 or 18 and. (a) the passenger did not receive those services; or. (b) those services were paid for a second time.
20 (1) If paragraph 12 (4) (d) applies to a carrier, it must provide the following minimum compensation: (a) $900, if the arrival of the passenger’s flight at the destination that is indicated on the original ticket is delayed by less than six hours; (b) $1,800, if the arrival of the passenger’s flight at the destination that is indicated ...
28 mai 2018 · In May 2018, the Canadian Transportation Agency (CTA) began developing Air Passenger Protection Regulations to establish airline obligations toward passengers, including minimum compensation levels and standards of treatment in different circumstances. The CTA consulted broadly for three months with the travelling public, consumer rights groups ...
Air Passenger Protection Regulations ( SOR /2019-150) Air Passenger Protection Regulations (. SOR. /2019-150) Regulations are current to 2024-06-11 and last amended on 2022-09-08. Previous Versions. See coming into force provision and notes, where applicable. Shaded provisions are not in force.
20 (1) If paragraph 12 (4) (d) applies to a carrier, it must provide the following minimum compensation: (a) $900, if the arrival of the passenger’s flight at the destination that is indicated on the original ticket is delayed by less than six hours; (b) $1,800, if the arrival of the passenger’s flight at the destination that is indicated ...
